Return Policy
Return Policy
Return and Refund Policy
At Trendy Life Box, we value our customers' satisfaction. If you are not completely satisfied with your purchase, we are here to help.
1. Return Conditions
You have [7 days] to return an item from the date you received it. To be eligible for a return:
The item must be unused and in the same condition that you received it.
The item must be in its original packaging.
You must have the receipt or proof of purchase.
2. Non-Returnable Items
Certain types of items cannot be returned, such as:
Perishable goods or personal care items (if applicable).
Items on clearance or "Final Sale."
Products damaged due to misuse.
3. Refund Process
Once we receive your item, we will inspect it and notify you that we have received your returned item.
If your return is approved, we will initiate a refund to your original method of payment (or via bKash/Nagad/Bank Transfer as per your preference).
It may take [5-7 working days] for the credit to appear in your account.
4. Shipping Costs
If the return is due to a product defect or our mistake, we will bear the shipping cost.
If you want to exchange or return an item for personal reasons (e.g., changed your mind), you will be responsible for paying your own shipping costs.
5. How to Request a Return?
To start a return, please contact us with your Order ID and photos of the product:
WhatsApp: 01630304125
Email: trendylifebox@gmail.com